Have you talked to your POC?
Live people are waiting to help troubleshoot your problem before having to go through the RMA process.
Half the RMAs sent in are actually configuration problems.
Call us at (703) 471-2104
Please ensure that no classified material is sent to ASTi with regard to any repair. If classified or top secret material is sent to ASTi, it will be destroyed at the owner's expense.
Please request one (1) RMA for multiple units, including different types of hardware.
ASTi will not be responsible for any damage to equipment shipped via DHL. ASTi ships via Federal Express.
I understand ASTi's Return Policy, and agree to the terms set therein.